Encountering app issues? Follow these fundamental steps to troubleshoot:
Close and Reopen:
- Close the app completely.
- Reopen it to see if the problem persists.
Update the App:
- Ensure you're using the latest version.
- Updates often include bug fixes.
- Restart your device to clear minor glitches.
Check Internet Connection:
- Ensure mobile data is enabled in your device settings.
- Check signal strength and move to a better reception area.
Clear App Cache:
- In app settings, clear cached data.
- Cached data can lead to issues.
Remove other active App:
- If using other apps, turn off or close those Apps that might interfere.
- If issues persist, reach out to app support for assistance.
These basic steps cover a wide range of app problems and can often lead to quick solutions.
Contact Support Here: (route to instant service for biker, click to talk for passenger)